Policies
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Returns and Exchanges:
All exchanges/returns must be
pre-approved within 30 days from
the time that you receive your
item. You can obtain
pre-approval by emailing
service@YogaProps.com, or by
phoning 415/285-9642. Authorized
returns are for store credit
only. Your credit will be valid
for one year. Returns
can be subject to a 10%
restocking fee. Shipping is not
refundable. Eyesbags�, books,
tapes, videos, CDs, DVDs, and
Usage Guides cannot be returned.
If you return an item to us in
less than "as new" condition, we
must charge you for the deficit in
value.
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Canceled Orders:
If you decide to cancel your order
and it has already shipped, you
will be responsible for returning
it at your own expense. In
addition, you will be charged for
our shipping the product to you
and issued a store credit for the
difference. If the package has
been opened, a 10%
restocking fee will apply.
If you refuse a shipment, you will
be charged for shipping of the
product both ways. A store credit
will be issued for the value of
the product, less 20%
restocking fee.
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International Shipping:
Please contact us by phone or email
to obtain foreign shipping quote.
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Medical Disclaimer:
Claims of
benefits from using yoga
equipment derive from our own
experiences and observations. We
are not medically trained.
Please consult a health
professional before using yoga
aids or any other exercise
equipment.
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Communicating With Us:
Phone: 415/285-YOGA (9642)
Fax:
415/920-9642
Email:
service@YogaProps.com
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Visiting Yoga Props:
When you
buy yoga equipment at our
warehouse, you avoid shipping
charges. You also have the
opportunity to try items that
interest you in our beautiful
studio before
buying. Please
make an appointment before
coming (415/285-9642
or service@YogaProps.com).
We conduct our business
primarily over the phone and
internet, and we need to make
sure that a member of our staff
will be available to help you.
If you show up unexpectedly, we
might not be able to accommodate
you.
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Wooden
Items:
are sometimes back ordered and
must be built for your order. A
non-refundable 50%
deposit will be charged upon
order, balance charged when we
ship.
Our furniture is handmade
in our San Francisco wood shop. We
inspect each piece we finish. If
we determine it is cosmetically
challenged, we sell it at a
reduced price. |
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